Everyday VOC® training: Turn every customer interaction into actionable insight.
Everyday VOC training helps your business and your career. An important question is, “What skills can I master that AI cannot?” This 5-minute video explains that AI can only operate on knowledge that’s been published above the Digital Waterline… while you can learn everything else in customer conversations.
Who will benefit?
Two groups will love Everyday VOC training:
- Commercial/Sales: SPIN Selling research proved the most successful sales professionals diligently probe customers’ problems. This leads to current sales.
- Marketing/Product Managers/R&D: Imagine thousands of customer visits yielding unprecedented market insights… so you can develop blockbuster products and future sales.
SalesPrep® software is included with this workshop*
Top sales pros prepare to ask customers great questions and challenge them with fresh ideas. Now with the power of AI, you can have all this in 60 seconds on your phone or desktop:
- Company News: M&A activity, management changes, earnings reports.
- Market Trends: Key trends for this type of customer application.
- Common Problems: Frequent problems with this customer application.
- Process Steps: Major steps for using your product in this application.
- Company Overview: Leadership, size, strategy, products, competitors.
SalesPrep software includes e-learning, AI role-playing, and resources for world-class probing. And “Paige”–the AI ghostwriter–interviews you after customer visits and drafts your call reports & customer recap emails. Your team will improve how they prepare, probe & publish insights to your CRM…
SalesPrep software, e-learning, AI Guide, and PDF resources are all included in your Everyday VOC workshop at no extra cost for the first year. If you like them, keep subscribed for just $19.95/mo/person billed annually.
Costs:
- Virtual: $9,000 + $495 per learner
- In-person: $12,000 + $495 per learner + travel expenses. (Can be extended from 4 to 6 hours. For >50 learners add $6,000 for a 2nd trainer)
Your attendees get everything necessary to ensure real behavior change:
- 4-hour in-person or virtual workshop with many hands-on exercises.
- 12-month subscription for each attendee to the SalesPrep® System.
- Up to 100 pre-call visit reports/month/person
- Unlimited, on-demand AI practice sessions with “Claire”
- 10 e-learning modules (6-12 minutes each)
- PDF’s to reinforce methods e.g., “What-Why-Clarify” probing
- Certification program for those making full use of the SalesPrep System.
- 3 Monthly 1-hour follow-up webinars to recognize early adopters and encourage the rest.
- Sponsor Dashboard to view each attendee’s use of e-learning, AI practice & pre-visit reports.
Learning more…
Attend one of our SalesPrep webinars to learn more about the SalesPrep system at www.salesprep.com/webinars.
Contact us if you’re interested in hosting a private workshop, either in-person or virtual,.