Awkward Reality #222

An important question is, “How’s that been working for you?”

Your market is growing at 3% and your operating plan says you’ll grow faster than this next year. Of course, your competitors have similar plans… meaning everyone plans to grow faster than the market served. As TV psychologist Dr. Phil would say, “How’s that been working for you?” Could it be time for a different approach… e.g. understanding customer needs far better than competitors?

More in Leader’s Guide Videos Lesson 1, Recognize your growth challenge