Awkward Reality #149

Never sell or solve on customer interviews.

149 Never sell or solve on customer interviews

Send commercial-technical teams on interviews… but don’t let them sell or solve. If you sell during voice-of-customer sessions, customers know you’re not really interested in them. If you solve, you’re jeopardizing your intellectual property. In either case, you’re wasting precious time better used to understand customer needs.

More in e-book, Reinventing VOC for B2B (page 24).

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

    1. Hello fans of pristine lifestyles !
      Best air purifier for cigarette smoke under $300 – п»їhttps://www.youtube.com/watch?v=fJrxQEd44JM what is the best air purifier for cigarette smoke
      May you delight in extraordinary unmatched clarity !

    2. Hello protectors of healthy air !
      Air Purifier for Smoke Smell – Top Picks 2025 – п»їhttps://bestairpurifierforcigarettesmoke.guru/ air purifier for cigarette smoke
      May you experience remarkable refined serenity !

    3. ¡Hola, fanáticos del riesgo !
      Casino online extranjero con pruebas gratuitas de juegos – п»їhttps://casinoextranjero.es/ mejores casinos online extranjeros
      ¡Que vivas conquistas brillantes !