Awkward Reality #74
Steve Jobs quoted Henry Ford, who said, “If I had asked people what they wanted, they would have said faster horses.’” But these men were end-consumers themselves, so they understood their markets. Most B2B suppliers, typically have much to learn about customer desired outcomes… and B2B customers are willing and able to tell them.
More in article, Should You Develop New Products like Steve Jobs? (Originally published in B2B Organic Growth Newsletter).