I’ve come to believe two principles: A) The only way to create customer value is by improving their important, unmet outcomes. B) A supplier’s only path to profitable, sustainable organic growth is in creating customer value. Do you agree? If so, you might want to place a very high priority on understanding which customer outcomes these are.
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Do you have a true team… or just some “emissaries visiting from foreign functional areas”? Winning teams share these traits: a) Management signals this work is a top priority, b) the team leader is enthusiastic and capable, c) team success impacts personal performance reviews, and d) the team members want to be part of this team.
More in article, What’s Restraining Your Growth? Your Time Horizon