Video Episode #17

Engage your B2B customers

17-Engage-your-B2B-customers
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B2C suppliers use customer interviews to gain insight. B2B suppliers should do this AND to build customer engagement. If your B2B market has a handful of large buyers, use your interviews to impress them as the supplier they should do business with. Three practical ways to do this are explored here.

More in ebook, Reinventing VOC for B2B

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