Video Episode #13

Immerse in customer outcomes

13-Immerse-in-customer-outcomes
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The key to successful B2B innovation and organic growth is understanding customer needs—their desired end results—better than competitors. There’s a science to this, with nine steps. It’s like turning up the magnification of your microscope on outcomes at ever-increasing levels. You should try it.

More in white paper, Timing is Everything: Exposing Deep Flaws in B2B Innovation Today

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