If your new product eventually reaches sales of $5 million/yr with average profits, accelerating its launch by one month boosts NPV by $80,000. Speed matters! Virtual voice-of-customer helps you move faster for 2 reasons. 1) Instead of finding 1-2 travel days for your team that align with the customer’s schedule, you just need 1-2 hours… letting you pack in more interviews earlier. 2) You can schedule multiple interviews per day. Employing more virtual VOC can easily trim a month or two off your timeline. See 2-minute video, Conduct virtual customer interviews.
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Jim Kalbach, the author of the popular “JTBD Toolkit,” hosts a monthly jobs-to-be-done forum titled JTBD Untangled. During the October 2021 session, Kalbach hosted Scott Burleson, author of “The Statue in the Stone,” as the featured guest. Jobs-to-be-done enthusiasts will enjoy this conversation between two leading thinkers in the field. During the session, both authors ... Read More
Do you want serendipitous growth each year… or superior, sustainable organic growth you can count on year after year? For the latter, you’ll need improved capabilities—training, methods and tools—across your organization in many areas. We’ve identified 24 of these “growth drivers” in our research, What Drives B2B Organic Growth. You can see your percentile benchmark rank against others on all 24 with our free B2B Growth Diagnostic. It’s the first step on the road from serendipity to sustainability.
More in article, Is it time for a growth capability diagnostic assessment?
This webinar is the third in the new series of interactive webinars hosted by AIM president, Dan Adams and Jim de Vries, founder and managing partner of Enhance International Group. In this webinar, “Meet Customer Expectations – the FIRST TIME”, Dan and Jim make the case that “Do-overs” in new product development are pretty silly, ... Read More
How do you know if you’re accepting too much commercial risk in your new product development? You know if Joe answers, “Not sure. Guess we’ll find out next month when we launch it.” Future B2B innovators will think this is nuts. When you innovate for a B2B market, nearly everything needed to eliminate commercial risk is “knowable” in the front end of innovation, before development begins. That’s because your B2B customers have high knowledge, objectivity, interest and foresight (as explained in 2-minute video, Understand your B2B advantage.).
More in article, Target Customer Needs and Win
If you conduct the right kind of B2B quantitative interviews, you don’t need to show customers a prototype to see if they’ll like it. You’ll already know what they want if you use the methods in this 2-minute video: Benchmark Competing Alternatives. However… prototypes can still be helpful to a) further engage customers, b) understand the value your new product delivers, and c) make refinements. But if you’re serving a B2B market, you can stop lobbing prototypes to understand what customers want.
More in article, Predict the customer’s experience with modeling
How do you accelerate the organic growth of a business? And can you be confident your growth will outpace most competitors? For B2B businesses today—and the foreseeable future—the answer is yes. The steps you must take are surprisingly low-cost, simple, and ignored by most. To succeed, you need a new mindset, new capabilities, and new ... Read More
Be it chess or golf, champions know they must train. A striking difference between business leaders and rock climbers is that the former often think they can reach the top without proper training. Imagine showing up at the base of El Capitan with recliner-chair abs, the wrong gear, and no climbing skills. Ridiculous? What about businesses that proclaim double-digit growth plans year after year, but do nothing to prepare for their climb? A good start is acquiring business-wide training and tools for market-facing innovation. (See 2-minute video, Build your growth capabilities.)
More in article, New Product Training: Time to Build Growth Muscles
