Blog Category: Business-to-Business (B2B)

In our white paper, B2B vs B2C: Organic growth implications for B2B professionals, we cover 12 differences between suppliers to B2B vs. consumer goods markets. Is this just an academic exercise? Not at all. Every one of these differences has implications for organic growth. The news gets better if you’re a B2B supplier: Nearly all these differences are advantages in your favor. Of course, an advantage is no advantage if you don’t take advantage of it. This white paper will show you how.

Also see the 2-minute video, Understand your B2B advantages

The strongest value propositions examine key customer outcomes at 9 levels (the essence of New Product Blueprinting): 1) Uncover outcomes, 2) understand importance, 3) define & set direction, 4) prioritize outcomes, 5) learn how to measure, 6) identify satisfaction levels, 7) measure next best alternatives, 8) quantify value created, and 9) quantify value captured. ... Read More

It wouldn’t be hard to do. It often takes 2 or 3 decades for industry to broadly adopt new practices. This has been true for statistical process control, lean manufacturing, Six Sigma, Stage-Gate®, consultative selling, and others. What if your company identified and quickly mastered the next high-impact business practice? A good candidate is reinventing VOC for B2B: Before developing a new product, conduct B2B-optimized voice-of-customer interviews, so customers can tell you precisely which outcomes to improve.

More in e-book, Reinventing VOC for B2B

How do you accelerate the organic growth of a business? And can you be confident your growth will outpace most competitors? For B2B businesses today—and the foreseeable future—the answer is yes. The steps you must take are surprisingly low-cost, simple, and ignored by most. To succeed, you need a new mindset, new capabilities, and new ... Read More

There will continue to be cool new innovation methods, e.g. Lean Startup. Before you deploy them “as-is,” though, evaluate them using a B2B-vs.-B2C filter to avoid costly mistakes.
b2bgrowth.video/48 Video length [2:16]

Technology development is science-facing; product development is market-facing. The former turns money into knowledge; the latter turns knowledge back into money.
b2bgrowth.video/41 Video length [2:34]

A stage-and-gate process does much well, but only manages the interface between a company and its teams. Add “customer insight skills” for the interface between teams and customers.
b2bgrowth.video/40 Video length [2:10]

You want to deliver the right product to the right market using the right message through the right media. To do this, use AIM’s approach: “Who to tell… What to tell… How to tell.”
b2bgrowth.video/39 Video length [2:40]

You can deliver $80,000 of NPV by accelerating a typical B2B new product launch by just one month. Here are 4 ways to accelerate your projects… and boost success rates while you’re at it.
b2bgrowth.video/38 Video length [2:26]

Here are the 12 points of a strong B2B Business Case. Also consider an abbreviated-but-powerful 6-point “Market Case” as your entry ticket into the development stage.
b2bgrowth.video/37 Video length [2:49]

Supplement your customer interviews with tours. Use them to a) gather context for interviews, b) look for improvement ideas, and c) gather economic data for new-product pricing later.
b2bgrowth.video/33 Video length [2:35]

Should you hire a firm to conduct your voice-of-customer interviews, or train your own people to do this? Consider these four factors to find the answer for your business.
b2bgrowth.video/32 Video length [2:34]

Sure, in-person interviews are the gold standard… but “virtual VOC” has surprising advantages. Blend in-person and web-conference interviews to optimize effectiveness and efficiency.
b2bgrowth.video/31 Video length [2:38]

If you want to unleash the full brainpower of B2B customers during a qualitative Discovery interview, introduce them to a trigger method. One such method is the Trends Map.
b2bgrowth.video/30 Video length [2:05]